On the basis of these general terms and conditions (AGB), there is a difference between the Customers and Badesofa Interior Design OHG
represented by Natalie Steger and Annika Götz
Address: Roonstrasse 11, 50674 Cologne
hereinafter referred to as the provider, the contract is concluded.
Object of the contract
This contract regulates the sale of new bathroom accessories via the online shop of the supplier. For details of the respective offer, please refer to the product description on the offer page.
Conclusion of contract
The contract is concluded exclusively in electronic business transactions via the shop system. In this context, the presented offers represent a non-binding invitation to submit an offer through the customer order, which the provider can then accept.
The ordering process for the conclusion of the contract includes the following steps in the shop system:
- Selection of the offer in the desired specification (size, colour, quantity)
- Adding the offer to the shopping cart
- Press the button 'Checkout'.
- Entry of the billing and delivery address
- Selection of the payment method
- Review and processing of the order and all entries
- Press the 'Buy' button
- Confirmation mail that the order has been received
With the sending of the order confirmation the contract is concluded.
Term of contract
The contract is concluded for an indefinite period.
Retention of title
The delivered goods remain the property of the supplier until full payment has been received.
The provider reserves the right not to provide the promised service in case of unavailability.
Prices, shipping costs, return costs
All prices are final prices and include the statutory value added tax. The following flat-rate shipping charges apply once per order: Germany: 5,99€.
If there is a right of withdrawal and this right is used, the customer bears the costs of the return shipment.
Terms of payment
The customer has only the following payment options: IMMEDIATE TRANSFER, credit card, Paypal . Other payment methods are not offered and will be rejected.
A right of retention of the customer, which is not based on the same contractual relationship, is excluded.
Offsetting against claims of the customer is excluded, unless these are undisputed or legally binding.
Terms of delivery
The product will be manufactured immediately after confirmed receipt of payment and shipped within 14 days. The shipping takes place on average between 7 and 14 days within Germany
The entrepreneur undertakes to deliver on the 30th day after confirmed receipt of payment.
The standard delivery time is 7 - 14 days, unless otherwise stated in the item description. The supplier will ship the order from his own warehouse as soon as the entire order is in stock there. The customer will be informed about delays immediately.
If the supplier is not responsible for a permanent obstacle to delivery, in particular force majeure or non-delivery by his own suppliers, although a corresponding covering transaction was made in time, the supplier has the right to withdraw from a contract with the customer. The customer will be informed immediately and received services, especially payments, will be refunded.
Right of withdrawal and customer service
Right of withdrawal
You have the right to revoke this contract within fourteen days without giving reasons. The withdrawal period is fourteen days from the day on which you or a third party designated by you, other than the carrier, took possession of the goods.
In order to exercise your right of revocation, you must inform us (Badesofa Interior Design OHG, Roonstrasse 11, 50674 Köln, firstname.lastname@example.org) by means of a clear declaration (e.g. a letter, fax or e-mail sent by post) of your decision to revoke this contract. Since the bathroom sofa is a hygiene product, it is important that the product has not come into contact with water. Proof of this is, among other things, the intactness of the paper label on the bath cushion and the absence of signs of use.
In order to comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the end of the revocation period.
Consequences of revocation
If you revoke this contract, we will reimburse you the value of the goods (but not the shipping costs) for the delivery within fourteen days from the day on which we receive notification of your revocation of this contract. For this refund we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; we will not charge you any fees for this refund.
We may refuse repayment until we receive the goods back
or until you have provided proof that you have returned the goods, whichever is the earlier
You mustreturnthe goods to us (Badesofa Interior Design OHG, Roonstrasse 11, 50674 Köln, email@example.com) withoutdelay, in any case within fourteen days at the latest, from the day on which you inform us of the revocation of this contract. The deadline is deemed to have been met if you send the goods before the end of the fourteen-day period. You shall bear the direct costs of returning the goods.
You shall only be liable for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary for the purpose of checking their nature, properties and functioning.
You can contact our customer service at Badesofa Interior Design OHG, 50674 Cologne or at firstname.lastname@example.org. We will reply within five working days at the latest.
Consumers are entitled to a statutory right of liability for defects for the services offered in accordance with the relevant provisions of the German Civil Code (BGB). If there is a deviation from this, the warranty is based on the regulations in the General Terms and Conditions (AGB).
The supplier is granted that he can choose between repair or new delivery if the goods are new and the customer is an entrepreneur.
This does not apply to claims for damages of the customer due to injury to life, body, health or essential contractual obligations, which must necessarily be fulfilled to achieve the contractual objective. Likewise, this does not apply to claims for damages after grossly negligent or intentional breach of duty by the provider or his legal representative or vicarious agent. For the rest, the legal regulations apply.
Drafting of the contract
If the customer is an entrepreneur, the risk of accidental loss and/or accidental deterioration of the goods shall pass to the customer upon handover, in the case of shipment upon delivery of the goods to the selected service provider for this purpose.
The contract text is stored by the provider.
The customer has the following possibility to access the stored contract text: If they have created an account, they can go to "Orders" in their account. This area can be found on the following page: On www.badesofa.de.
Claims for damages by the customer are excluded, unless something else arises from the following reasons. This also applies to the representative and vicarious agents of the provider, if the customer asserts claims for damages against them. Excluded are claims for damages of the customer because of injury to life, body, health or essential contractual obligations, which must be fulfilled to achieve the contract goal necessarily. Likewise this does not apply to claims for damages after grossly negligent or intentional breach of duty by the provider or his legal representative or vicarious agent.
Prohibition of assignment and pledging
Claims or rights of the Customer against the Provider may not be assigned or pledged without the Provider's consent, unless the Customer has proven a legitimate interest in the assignment or pledge.
Language, jurisdiction and applicable law. The contract is written in German. The further execution of the contractual relationship shall be in German. The law of the Federal Republic of Germany shall apply exclusively. For consumers, this shall only apply insofar as it does not restrict any statutory provisions of the state in which the customer has his residence or habitual abode.
The place of jurisdiction for disputes with customers who are not consumers, legal entities under public law or special funds under public law is the registered office of the provider.
The invalidity of a provision of these General Terms and Conditions shall not affect the validity of the remaining provisions.
Implementation of the ODR Directive
Online dispute resolution according to Art. 14 para. 1 ODR-VO
The European Commission provides an Online Dispute Resolution (OS) platform, which you can access at http://ec.europa.eu/consumers/odr/ find.
Note according to § 36 (1) no. 2 VSBG: We would like to point out that we are not available for participation in dispute resolution proceedings before a consumer arbitration board".
AGB created via the generator of the Deutsche Anwaltshotline AG.